Support
Need help with Sunra? Email us, or start with the pages below.
Contact us
Email our support team at support@sunra.ai.
So we can find your account and the issue, include the email address you sign in with, and a link to the project or a screenshot of what went wrong.
Helpful pages
- Use Sunra in ChatGPT, Claude, Codex and other AI apps — setup steps for each app
- Troubleshooting generations — what to do when a generation fails, stalls or is blocked
- Frequently asked questions — credits and plans, making things, privacy and rights
- Plans and pricing — what each plan includes, plus refunds and cancelling a subscription
- Privacy · Terms · Trust & Security
Account and data requests
To delete your account and its personal data, or to request a copy of your data, email legal@sunra.ai.