Managing your subscription & usage credits

The account side of Sunra: free vs paid plans, the Basic–Creator tiers, weekly allowance, buying usage credits, checking your balance, upgrading, and cancelling.

This page covers the account and billing side — choosing a plan, topping up, and managing it. For how credits are actually spent, read Credits and plans first.

Free vs paid

Free — every signed-in account gets free daily credits that refresh each day, enough to try everything with no payment.
Paid plans — add a larger allowance plus other perks. Sunra has four tiers, each scaling up your credits: Basic → Pro → Ultimate → Creator. Current prices and exact allowances are always on the Pricing page.

A paid plan is the right move once your daily free credits run short — pick the tier whose allowance matches how much you generate.

Topping up

Need more than your plan includes for a busy stretch? Buy usage credits. On any paid plan you can top up any amount from $10 to $10,000 at $1 = 100 credits, from the Pricing page or from Usage & Billing in your settings. Usage credits aren't tied to your plan's refresh: they roll over from month to month and wait until you need them. The free plan can't top up, so subscribe to a paid plan first.

Note

Credits are spent in a sensible order automatically — your included allowance first, then reward/bonus credits (soonest-to-expire first), then any usage credits you bought. So what you buy is kept until your plan's credits are used up.

Checking your balance

Your remaining credits show in the top navigation whenever you're signed in, and the full breakdown — balance, allowance, and plan — lives on your profile. Because it's stored on your account, it follows you across phone, laptop, and tablet.

What counts against your allowance

Every generation draws credits; bigger, longer, higher-resolution outputs cost more, and the exact price is shown on the Generate button before you commit. Failed or cancelled generations are refunded automatically, so you're only charged for results you keep.

Upgrading, downgrading, or cancelling

Manage your plan from your account billing settings: change tier, update payment details, or cancel. A cancellation keeps your benefits until the end of the period you've already paid for — you don't lose access the moment you cancel. Usage credits you bought stay in your balance after that, and you can keep using them; models that need an active plan ask for one again before you can use credits on them.

Where billing happens

Plans and usage credits go through the standard checkout, and you manage your plan and payment details in the billing portal.

Warning

Paid but don't see your plan or credits? You're almost certainly signed into a different account. Use the same email or Google login everywhere — see Account and sign-in.

When you run out

If a generation costs more than your balance, you'll see an insufficient-credits prompt. You can wait for the daily refresh, upgrade your plan, buy usage credits, or simply lower the cost — a shorter clip, lower resolution, or a faster model tier all reduce the price. See Troubleshooting generations and the FAQ.